Returns & Exchanges

At theretrosnap, we want you to love your vintage-inspired finds, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is as effortless as your style.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Carefully pack your items in their original packaging, ensuring all labels and retro tags are still attached and the garment is in its original condition.

3

Ship It Back

Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location within 7 days of your request.

4

Receive Your Refund

Once our team inspects your return, we will process your refund or store credit back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing